The UPS Store in 17200 Chenal Parkway Ste 300

Customer Reviews about The UPS Store:

• ★ ★ ★ ★ ★
  The folks at this store are always very efficient and friendly. Each time I've used them they were quick on price quotes, and checking in my shipping items. In the rare instance I've not had the proper packing, they were very accommodating and helpful. Keep up the great work!
  By H. Phi, August 06, 2017
• ★ ★ ★ ★ ★
  The very best customer service. Real people real smiles.
  By Mike Parker, December 18, 2016
• ★ ☆ ☆ ☆ ☆
  After 4 years being a very satisfied mailbox customer at the Cantrell store I decided to move my mailbox to the Chenal store both of these stores are owned by the same people so I felt like this should not be a problem I made the move and was assured that my mail or packages that went to the old address would be held for me to pick up this was done for a short period of time but I was told by several of the employees that they were instructed to refuse or just return the incorrect addressed items, this was not the agreement on the front end I also was at the Chenal store at least 3 times a week to pick up mail or packages which can take 5 minutues up to a hour if the store is busy.so it was not like they couldnt get in contact with me.One of the main problems at this store is employee turnover I have lost count all of the good employees that have left in the last twelve months I know you can have problems with employees but there is no way that many!!I have never written a negative review about a business in my life but after the treatment I received at this location I felt like it was only fair to vent my frustration with the poor management I encountered.
  By Google User, September 28, 2016

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About The UPS Store in Little Rock